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Matt Tomory is the ultrasound support engineer at Conquest Imaging, an independent service provider of ultrasound parts, probes, service, training, 24/7 technical support, and probe repair. Matt has more than 25 years of experience in diagnostic ultrasound imaging and is considered an industry expert on multivendor ultrasound service, training, and technical support. Matt writes ultrasound service manuals, performs high level technical support, and teaches advanced level ultrasound service classes on GE, Philips, ATL, HP, Siemens, and Acuson systems. He continues to teach throughout the country on “Transitioning Ultrasound Service In-House” and “On the Spot” remote training, as well as presenting ultrasound application classes (cardiology and radiology).
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Diane Watson is the leader of MEDRAD’s Multi Vendor Service business. She oversees the team’s operations, sales, marketing, customer care, R&D, quality assurance, and business development. Diane’s MRI coil repair team repairs all make and models of coils in the US and abroad. With more than 20 years of experience as a coil OEM and with 35 coil patents, Diane’s coil team holds the highest coil repair rates in the industry. The MVS coil repair facility is ISO 13485:2003 certified and is located within MEDRAD’s Heilman Center, winner of the 2007 IndustryWeek Best Plant Award.
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