March 2007

Features

Cover Story

	Exceptional Service
	by Dana Hinesly
	This business-savvy department eliminated most service contracts, improved response time, and earned the trust of its customers

	The Logic of Computerized Maintenance
	by Renee DiIulio
	CMMS versus CEMS


	Replacing Medical Equipment
	by Gary Evans, MS, CCE; Charles Riccardi; and Bill Hart
	Minimum purchase standards for a changing environment


	Service Solutions
	Servicing Dental Equipment
	by Carol Daus

Departments

	Up Front
	Opportunities for Growth
	by Julie Kirst


	CCE Prep
	The Joint Commission Medical Equipment Standards
	by Arif Subhan, MS, CCE


	Tech Talk
	Toward True Plug-and-Play
	by Elliot B. Sloane, PhD


	Industry Insider
	Curbell Electronics Inc
	by Zac Dillon


	Tools of the Trade
	Integrated flowmeter, asset tracking tag, remote patient simulator operator, mini PACS solution


	Focus On
	Patient Monitors


	Soapbox
	Eliminating the Equipment Pricing Mystery
	by Ismael Cordero, CBET