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March 2007


Features

Cover Story
Exceptional Service
  by Dana Hinesly
  This business-savvy department eliminated most service contracts, improved response time, and earned the trust of its customers

The Logic of Computerized Maintenance
  by Renee DiIulio
  CMMS versus CEMS
Replacing Medical Equipment
  by Gary Evans, MS, CCE; Charles Riccardi; and Bill Hart
  Minimum purchase standards for a changing environment
  Service Solutions
Servicing Dental Equipment
  by Carol Daus


Departments

  Up Front
Opportunities for Growth
  by Julie Kirst
  CCE Prep
The Joint Commission Medical Equipment Standards
  by Arif Subhan, MS, CCE
  Tech Talk
Toward True Plug-and-Play
  by Elliot B. Sloane, PhD
  Industry Insider
Curbell Electronics Inc
  by Zac Dillon
Tools of the Trade
  Integrated flowmeter, asset tracking tag, remote patient simulator operator, mini PACS solution
  Focus On
Patient Monitors
  Soapbox
Eliminating the Equipment Pricing Mystery
  by Ismael Cordero, CBET

Resources
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