April 2007

Features

Cover Story

	Caring About More
	by Dana Hinesly
	With a vision to further health care and their organization, the Baylor group work as a team to improve biomedical support and themselves

	The Integrated OR
	by Renee DiIulio
	The latest video management systems in the OR offer space, time, and functional advantages—for a price


	Are You Thinking About Customer Service?
	by Jean Mork-Bredeson
	Maximize your department's service potential by measuring customer satisfaction


	Service Solutions
	The Integration of Computerized Medical Equipment
	by Liz Finch

Departments

	Up Front
	Innovate Your Space
	by Julie Kirst


	CCE Prep
	The EC.9.10 Standard
	by Arif Subhan, MS, CCE


	Tech Talk
	Data Collection: A Key to Unlocking Interoperability
	by Ken Olbrish, MSBE


	Industry Insider
	Conquest Imaging
	by Zac Dillon


	Tools of the Trade
	Backlit keyboard, handheld controller, clickable flowmeter, patient simulator remote control


	Focus On
	Cables


	Soapbox
	Evidence-Based Maintenance?
	by Binseng Wang, ScD, CCE