March 2008


Features

Cover Story
  Department Profile
Giving More
  by Renee DiIulio
  Building its reformed department on an innovative design model, biomeds at Rady Children's Hospital created a diversified, efficient team

The IT Train
  by Dana Hinesly
  Faced with changes in technology and roles, biomeds can stay in the game by acquiring core IT skills
7 Steps to CRM Success
  by William K. Pollock
  How to apply CRM principles in your department to make it work for you
  Service Solutions
Managing Device Modifications in the Field
  by Carol Daus


Departments

  Up Front
Through the Looking Glass
  by Julie Kirst
  CCE Prep
Incident/Untoward Event Investigation
  by Arif Subhan, MS, CCE
  Networking
Solving System Crashes
  by James Noga, BS, MS; Patricia Volpe, BSBE, MBA; and Jeffrey B. Cooper, PhD
Tools of the Trade
  Battery backup power, kVp meter, low-voltage switchgear, and hot-swappable modular UPS system
  Focus On
Defibrillators
  Industry Insider
Bio-Medical Equipment Service Co
  by Judy O'Rourke
  Soapbox
Transparency in Medical Equipment Pricing
  by Ismael Cordero, CBET

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