September 2009

Features

Cover Story

	On a Mission
	by Cynthia Kincaid
	Biomeds find that trekking around the globe to repair medical equipment has its challenges—and its rewards


Cover photo courtesy of Getty Images

	Cautious Optimism
	by Greg Thompson
	Along with massive cost-cutting efforts and some layoffs, many facilities are weathering the economic storm by making do with fewer employees—while also casting a hopeful eye toward better days


	Service Solutions
	Measuring Up: Improvement Through Benchmarking
	by Renee Diiulio

Departments

	Up Front
	Overcoming the Hospital Economic Crisis
	by Julie Kirst


	Networking
	New Tools for Clinical IT
	by Greg Herr, BSEE, MBA, CCE, and Mark Prell, BS, AS, CBET


	CCE Prep
	The Joint Commission Home Care Program
	by Arif Subhan, MS, CCE


	Tools of the Trade
	Online ultrasound troubleshooting, field service test kit, uninterruptible power system, and electrosurgery analyzer


	Focus On
	Biomeds Down Under
	by Stephen Noonoo


	Soapbox
	Biomedical Arms Race
	by Paul McNamara

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