May 2010

Features

Cover Story

	No Substitute for Hard Work
	by Greg Thompson
	The team at Pocono Medical Center uses old-fashioned values to shape an elite biomed department


Cover photo by Robin Miller

	Change of Heart
	by Renee Diiulio
	Employing modern technology, electrophysiology labs can diagnose and treat electrical conduction problems of the heart


	Service Solutions
	by Gary Tufel
	Cost-Efficient Ultrasound

Departments

	Up Front
	A Safety Net
	by Julie Kirst


	Networking
	Phone Home
	by Steve Merritt


	CCE Prep
	Continuous JC Survey Readiness II
	by Arif Subhan, MS, CCE


	Tools of the Trade
	Medical products rating system and tailored service options


	Focus On:
	Shock Analysis
	by Deniz Bardakci, MS, CE


	Industry Insider
	Ekahau
	by Stephen Noonoo


	Soapbox
	Trust Your Instincts
	by Cynthia A. Ray, CBET

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