Preview
The Business Meeting for Healthcare
Technology Professionals
April 21 - 23
Baltimore Convention Center — Baltimore, MD
Healthcare technology knows no boundaries. A successful manager for
the year 2002 and beyond must be fluent in technology management, service, support and
integration as well as possess the basic skills of business leadership. HealthTech 2002
provides a forum to educate attendees in these areas.
Who Should Attend
From Healthcare Providers
In-house technology managers must carefully balance economic efficiency with patient
safety. New roles in facilities, IT, telecom and risk management require refining the
fundamental technical skills in order to stay competitive in a changing environment.
Titles Include:
Asset Managers
Biomedical Engineers
Biomedical Equipment Technicians
Chief Information Officers
Chief Technology Officers
Clinical Engineers
Computer/Networking Managers
Equipment Planners
Facilities Engineers
IT Managers
Medical Physicists
Purchasing/Materials Managers
Radiology Service Engineers
Risk Managers
Safety Officers
Technology Managers
Telecom Managers
Trainers/Educators
From Independent Servicers
Translating entrepreneurial spirit into continued business success requires consistent
refinement of the basic skills: resource management, subcontracting, sales and marketing.
In addition, independent servicers must successfully bridge the patient care concerns of
customers with the efficient practices of a well-run business.
Asset Managers
Biomedical Engineers
Biomedical Equipment Technicians
Business Managers
Chief Technology Officers
Clinical Engineers
Computer/Networking Managers
Consultants
Equipment Planners
Logistics Managers
Medical Physicists
Radiology Service Engineers
Risk Managers
Sales and Marketing Professionals
Systems/Networking Integrators
Technology Managers
Trainers/Educators
From Manufacturers
It is a challenge to meet the demands of users, regulating agencies and investors while
providing high-quality customer support. Manufacturers will find updates to improve skills
in management and customer relations as well as stay abreast of the latest trends in
healthcare technology.
Titles Include:
Business Development Directors
Call Center Professionals
Field Service Managers
Government/Regulatory Officers
Help Desk Professionals
Logistics Managers
Product Managers
Purchasing Directors
Sales and Marketing Professionals
Service and Support Professionals
Service Technicians
Software Designers
Systems/Networking Integrators
Trainers/Educators
Workshops
Sunday, April 21
1:00 p.m. - 4:00 p.m.
C. Wayne Hibb, President
C. Wayne Hibbs & Associates
Don’t Be the Weakest Link – How to Be a Player in Medical
Technology Evaluation
Everyone wants to be involved in Medical Technology Evaluation. Everyone likes to spend
money wisely. What do you need to know to be a player in Medical Technology Evaluation? In
this workshop, we will utilize the format of the popular game show to discuss points and
information that are necessary to be a contributor to the technology evaluation process.
We will discuss: Multiple Processes, Justification Methods,
Evaluation Methods, Selection Methods, Implementation Methods and Review Methods. We will
address the processes: as a Clinical User, as an Administrator, as a Support Staff
Provider and as a Vendor.
If you are involved in making career decisions, don’t be the
Weakest Link!
1:00 p.m. - 4:00 p.m.
William Pollock, President
Strategies for GrowthSM
Leo Moerkens, President
Hands-on Management Consultants, Inc.
Scott Cabral, President
Peritum Consulting, Inc.
Is Your Organization Ready for CRM?
And Are You Prepared to Implement It?
While nearly every organization has heard about CRM, not all truly understand it in terms
of why it is needed, what is required to get it started and what needs to be done once it
is implemented. This is particularly true in the medical services segment. This
presentation focuses on these key issues, but also provides a primer for understanding
just how ready your organization is for CRM and what you will need to do to get your
organization’s CRM initiative “kick-started”.
1:00 p.m. - 5:00 p.m.
Manny Roman, President
DITEC, Inc.
Myron Hartman, Program Coordinator, Biomedical Engineering Technology
Penn State University
Survivor: Today’s Maintenance Management Challenge
Are you a survivor? Do you have the aggressive skills to survive the today’s health
care challenges? When the tribal council meets, how will they cast their vote for you:
stay or be replaced? Do you have the endurance, tools and knowledge to meet the
“challenges”? One is a “reward challenge,” in which the employees
compete for luxuries such as more work, more responsibilities and possible pay raises at
the end of the year. The second is an immunity challenge, in which the employees and their
department compete for the most valuable prize — immunity from being outsourced from
the Tribal Council. Occasionally, the reward and immunity challenges were combined, with
employees receiving both a reward of more work and temporary immunity from being
outsourced. Will you and your co-workers work as a team and be “Survivors”?
Keynotes
Monday, April 22
9:00 a.m. - 9:50 a.m.
Diane Darling, President
Effective Networking, Inc.
Turbo Networking for a Successful Conference
Did you know that the handshake started during medieval times when warriors went to greet
each other and wanted to show that they weren’t armed? What does your handshake say?
Networking in any form can be intimidating. How to start a
conversation. How to keep it going. This will be an entertaining session about the ways to
make networking more fun, effective and profitable.
By the end of the session you will be energized and ready to get
networking!
Tuesday, April 23
9:00 a.m. - 9:50 a.m.
James Lussier, President & CEO
St. Charles Medical Center
21st Century Healthcare Organizations – Maximizing Creativity, Innovation
and Mission
New technologies, a changing workforce and consumer behaviors and what they want from
health care will fundamentally reshape the development of organizations, especially in
health care. This presentation will address how health care organizations can be
innovative, remain mission based and still be highly effective in using technology to
transform their services to meet the needs of the 21st century, educated health conscious
consumer.
Conference at a glance
Monday, April 22
10:00 a.m. - 10:50 a.m
101 Web-based Equipment Management Systems
102 In 2010 Who Will the Medical Equipment Service Engineer Be?
103 Be(a)ware of HIPAA
104 Cutting-Edge Test Equipment and Technologies
106 What ISO 9901:2000 Means to Remarketers and Servicers
10:00 a.m. - 11:50 a.m.
105 Project Management for Technical Managers -- Part One
11:00 a.m. - 11:50 a.m.
201 Web-Enabled Computerized Maintenance Management Systems
202 Creating and Using Medical Technology Benchmarks to Your
Peaceful Advantage
203 Zero Time: The Next Major Source of Competitive Advantage
204 Creating s-Business: Transitioning from "Business as
Usual" to a Solutions-Led Organization
206 Managing Service Contracts in Radiology
1:30 p.m. - 2:20 p.m.
301 Tech Hiring -- The Selection Process
302 Human Errors in Health Care Technology
303 Creating an Effective Marketing Plan for the Small Independent
Service Organization
304 Technologies Driving Healthcare Integration
305 Your Records Can be Everywhere Thanks to Wireless Technologies
306 New Directions in Clinical Engineering
2:30 p.m. - 3:20 p.m.
403 Network Security for Healthcare Companies
404 A New Services-Oriented Business Model for Medical Equipment
and Device Manufacturers
405 Technology Forecasting: A Panel Discussion Comparing Military
and Civilian Medical Technology Methods
406 Clinical Engineering in Emergency Preparedness
2:30 p.m. - 4:20 p.m.
401 Pay-Per Output Product Services
402 The Balanced Scorecard and Six Sigma
3:30 p.m. - 4:20 p.m.
503 Wireless Technologies -- The Business End of a Technology
Revolution
504 Human Factors and Device-Use Safety – Food for Thought
and Application
505 Building a HIPAA Compliant Web Security System
506 The Future of Clinical Engineering Open Forum
Tuesday, April 23
10:00 a.m. - 10:50 a.m.
601 An Overview of Reprocessing: Regulatory, Safety and Economic
Issues
602 Outsourcing of Non-Core Services
603 Marketing Communication and the Medical Center: A Marriage of
Convenience?
604 CRM Solutions in Regulated Industries
606 HIPAA Update
10:00 a.m. - 11:50 a.m.
605 Project Management for Technical Managers – Part Two
11:00 a.m. - 11:50 a.m.
701 Integrating Imaging into the EMR
702 Technological Developments and Approaches to Optimizing
Equipment Service Productivity and Efficiency in the Healthcare Industry
703 An Intimate Look at Remote Diagnostics
704 Protecting the Medical Castle: Why the Medieval Approach to
Digital Security Will Not Work in Today's Networked World
706 JCAHO Environment of Care Panel
1:30 p.m. - 2:20 p.m.
801 Leadership 101 -- How to Effectively Manage Your Staff
802 Regulations for Third-Party Repair Facilities / Independent
Service
Organizations
803 Whose Fault Is It? An Analysis of Human Factors
804 Services e-Procurement
805 Slimming DICOM for Interoperability
806 Practical Database Report Generation
2:30 p.m. - 3:20 p.m.
902 Biomedical Equipment Technicians – Hiring Qualified
Individuals
903 Strategic Planning: Building and Applying a Strategic Services
Marketing Plan
905 Clinical Applications for PDAs
904 Growing Clinical Engineering Business and Services: In-House to
National
906 Reducing Ultrasound Maintenance Costs and Improving Clinical Quality
3:30 p.m. - 4:20 p.m.
1002 Measuring Physical Risk of Medical Equipment
1003 e-Service -- Emerging Technologies Enable New Service Metaphors
1005 e-Learning as a Key Business Tool
Partners in education
In an effort to provide attendees with the most comprehensive agenda possible,
HealthTech has teamed up with the American College of Clinical Engineering and the
Association for Services Management International. By collaborating with these groups,
HealthTech is able to provide attendees with a more extensive program that encompasses the
expertise of these highly-respected industry voices.
Conference Topics
Need to know more about HIPAA? Not so sure about the hiring process? Have questions
about CRM? Make the most of your conference experience by selecting areas of interest
right for you. Simply find the topic or topics you are interested in and look for these
icons throughout the program to customize your learning experience.
Technology Management
For service professionals this is achieving maximum uptime. For clinicians this is the
ability to give all departments access to data and images. For physicians this is the
optimum performance of equipment so they can achieve the best patient care possible.
Service and Support
Establishing criteria necessary for the maximum performance of equipment.
Business Management
Strategies for effectively managing and streamlining your business or institution.
Technology Integration
Effectively uniting all devices and information systems within facilities or divergent
sites to create one cohesive system.
Technology Assessment
Evaluating the most appropriate equipment and/or services for the task at hand within a
facility. This is based on measuring maximum performance against available financial and
human resources.
New& Emerging Technologies
Defining and detailing recent advances in healthcare technology.
Professional Development
Techniques to advance your career in the healthcare technology marketplace.
The Exhibit Hall
Consulting Services
114 EMCON CMA Inc.
603 Genesis Technology Partners
211 Service 800
406 TriMedx
Contract Manager
408 Aramark ServiceMaster
Customer Feedback
211 Service 800
Dealers / Distributors
105 Ampronix Inc.
100 BC Group International, Inc.
Education / Training
113 Datex-Ohmeda
219 DITEC
114 EMCON CMA Inc.
405 Ultraserv
Logistics
417 Data Exchange Corp.
Manufacturer / Remanufacturer
105 Ampronix Inc.
100 BC Group International, Inc.
505 Bio-Tek Instruments, Inc.
113 Datex-Ohmeda
411 Dunlee
409 GE Medical Systems
210 Huestis Medical
206 MedEquip Biomedical
407 Medrad Inc.
104 Metron
119 OHMIC Instruments Co.
310 Philips Medical Systems
317 Quality Monitor Systems
318 Sonora Medical Systems
311 Toroid Corporation of MD
405 Ultraserv
Multi-Vendor / ISO
105 Ampronix Inc.
603 Genesis Technology Partners
206 MedEquip Biomedical
407 Medrad Inc.
307 Modern Biomedical & Imaging
510 Patriot Medical Technologies
208 Reset MD
207 Technology in Medicine
406 TriMedx
405 Ultraserv
Professional / Trade Associations
607 AFSM International
605 ACCE
Recruiting Services
114 EMCON CMA Inc.
310 Philips Medical Systems
102 Stephens International Recruiting, Inc.
Repair / Maintenance
105 Ampronix Inc.
100 BC Group International, Inc.
417 Data Exchange Corp.
113 Datex-Ohmeda
603 Genesis Technology Partners
206 MedEquip Biomedical
407 Medrad Inc.
104 Metron
307 Modern Biomedical & Imaging
309 NovaMed Corp.
106 Precision Endoscopy of America
317 Quality Monitor Systems
208 Reset MD
318 Sonora Medical Systems
207 Technology in Medicine
406 TriMedx
405 Ultraserv
Replacement Parts
105 Ampronix Inc.
417 Data Exchange Corp.
113 Datex-Ohmeda
206 MedEquip Biomedical
407 Medrad Inc.
218 PartsSource
317 Quality Monitor Systems
208 Reset MD
318 Sonora Medical Systems
405 Ultraserv
Software / Systems Integration
410 Astea International
217 Captaris
113 Datex-Ohmeda
209 DNI Nevada, Inc.
308 Four Rivers Software Systems, Inc.
409 GE Medical Systems
603 Genesis Technology Partners
107 Premise Development Corporation
109 St. Croix Systems, Inc.
Technology / Asset Management
105 Ampronix Inc.
603 Genesis Technology Partners
507 ISS
109 St. Croix Systems, Inc.
207 Technology in Medicine
406 TriMedx
Tools / Test Equipment
100 BC Group International, Inc.
505 Bio-Tek Instruments
209 DNI Nevada, Inc.
104 Metron
108 Netech Corp.
Unified Communications
217 Captaris
Networking events
In addition to the great products and services in the exhibit hall, there will also
be a host of networking events for your enjoyment. Join us for the following:
Monday, April 22
Exhibit Hall Hours: 12:00 p.m. – 6:30 p.m.
What: Exhibit Hall Grand Opening
When: 12:00 p.m.
Start the week off right and meet all of the right people by attending the grand opening
of the HealthTech 2002 Exhibit Hall. The exhibit hall will feature many of the new and
exciting products and services being offered by today’s leading companies in the
healthcare marketplace. While you’re viewing the latest and greatest in our industry,
you’ll be making valuable career connections that could lead to future advancements
for you!
What: Welcoming Reception
When: 5:00 p.m. – 6: 30 p.m.
A highlight every year – this premier event is a terrific opportunity to reunite with
old friends and welcome new ones in a casual and relaxed atmosphere. Visit the exhibits,
mingle with some of the industry’s most respected leaders from around the globe,
enjoy a delicious array of complimentary hors d’oeuvres and unwind with the soothing
sounds of the harp! What could be better? All are encouraged to attend what promises to be
one of the many highlights of HealthTech 2002. Business casual dress is suggested.
Tuesday, April 23
Exhibit Hall Hours: 10:00 a.m. – 3:00 p.m.
What: 24x7 Readers’ Choice Awards
When: 12:30 p.m. – 1:30 p.m.
The sixth annual 24x7 Awards serve as a reward to those companies who make your life
easier. Industry professionals are asked to vote for their favorite biomedical testing
device, image quality assurance device, clinical engineering management software, field
service management software and training program or aid. Last year’s winners included
DNI Nevada, Inovision Radiation easurements, St.Croix Systems, DITEC and Genesis
Technology Partners. Stop by the exhibit hall for a first-hand look at who this
year’s winners will be.
Exhibitors & Networking Events will be located in Exhibit Hall
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