A definitive assessment requires that a products functional, physical, financial,
clinical and communication advantages be well-defined. The questions we asked in previous
decades, when X-ray consisted of little more than a couple of rooms with straightforward
equipment, still apply. But new times and new technologies also raise new points: Does
this product have an advantage over what we use now?

In the 1960s, medical equipment was just a support service for good healthcare. The
largest decisions in medical-equipment acquisition were in the laboratory: Automated
chemistry analyzers and hematology analyzers were the largest and most technically
challenging items in the hospital.
But healthcare has grown since then and so has the need for technology
assessment of the medical equipment that drives that growth.
The criteria used to assess technology in the 20th century still hold true for the
21st. As always, a definitive evaluation requires that a products functional,
physical, financial, clinical and communication advantages be well-defined. These days and
these times demand, however, that we ask additional questions if we want to assess
technology more realistically and more effectively.
1. Define the functional advantage.
The decision of a medical center to invest in the sequential medical
analyzer for 12 tests, better known as the SMA 12 chemistry analyzer or the Coulter
Counter hematology analyzer, was the technology question of the year some 40 years ago.
These analyzers represented major advances in technology for both quality of care and
speed of results. The units were expensive and required specially trained operators. Once
purchased, education began on calibration protocols, reagent storage, down time, back ups
and results reporting.
In comparison, radiology in the 1960s was comprised of a couple of R/F rooms, a couple
of rad/tomo rooms and a portable X-ray machine. If you could run one of them, you could
run all of them. Everything in radiology lasted for 15-plus years. Equipment either worked
or was broken and didnt cost that much to repair.
In 1973, the technology worm turned when Englands EMI Laboratories introduced the
computed axial tomography scanner (CAT scan), a scanner for the head only. This addition
to the radiology department was not only expensive, it also required ongoing maintenance,
which was unprecedented in healthcare. The decision to purchase this dedicated instrument
for obtaining 128-by-128-pixel images of the brain in thick axial slices was a major one.
It required construction of dedicated scan and computer rooms, air conditioning tailored
for the computer, and specialized training for technicians and radiologists. When the CAT
scanner broke, the $50,000 cost for a replacement array processor staggered the department
budget.
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